Current school policy Applies to every visitor in a TIS-controlled space

Safe, respectful visits

Visitor Code of Conduct

Everyone who visits TIS shares responsibility for a safe, calm, and respectful learning environment. These practical expectations put each child’s safety, dignity, privacy, and best interests first.

Effective 7 September 2026

Who this applies to

Parents and carers, guests, volunteers, contractors, suppliers, speakers, event attendees, and other non-staff visitors while on campus, at a school-controlled event, or in a restricted school facility. Staff and student codes remain separate.

Before you arrive

Adult Visitor Registration

Complete this form before arriving on campus. All visitors must still report to the school office for identity and appointment verification.

Fields marked * are required.

Enter an email address so TIS can locate your record for privacy requests. The plugin does not send email to this address. A phone number is optional.
Enter the staff member or department you are visiting. Do not enter a student’s name.
Enter a number from 1 to 10.

How TIS uses your visitor information

  • Thai International School (TIS) is the controller responsible for the personal information submitted through this form.
  • TIS uses this information for campus security, access control, safeguarding, appointment verification, and incident response. TIS processes it where necessary for its legitimate interests in those purposes and under any other lawful basis that applies.
  • Required fields are necessary to review and record the visit. Without them, TIS cannot process the registration. To prevent automated abuse, the plugin derives a keyed pseudonymous rate identifier from the connection address and does not store the raw address in its rate table. The identifier stops affecting decisions at the next hourly boundary; expired buckets are removed by scheduled cleanup. The web host or CDN may keep separate security logs under its configured retention period.
  • The complete registration is encrypted in the TIS website database and available only to authorized staff and contracted providers processing it on TIS instructions. After submission, the plugin separately emails each address in the school-administrator notification list configured only by an authorized visitor manager in the WordPress backend. Recipient addresses never come from the public form, and the plugin never sends a notification or confirmation email to the visitor email entered in this form. Each administrator notice contains only the reference, broad visit details, and a link to the access-controlled record; it excludes the visitor’s name, email, phone, organization, and staff host. The school’s mail system or provider processes that limited message and delivery metadata under its configured arrangements.
  • TIS may disclose information where law requires or where necessary to protect people or the campus. If a provider processes it outside Thailand, TIS will apply safeguards required by applicable law.
  • Visitor registration records are normally deleted 365 days after the scheduled visit. A documented incident, legal obligation, investigation, or legal claim may require a longer hold. The public form uses server-side validation and pseudonymous abuse throttling; it does not require a guest login, expiring form token, pre-submission cookie, or client-side scripting. After a successful submission, the site returns a non-identifying confirmation directly in a no-store response. An encrypted Secure, HttpOnly first-party cookie may preserve that confirmation across language changes for up to 30 minutes, but accepting it is not required for submission. To recover only an exact retry after an uncertain database response, the server may temporarily store an encrypted confirmation snapshot for the same period; it is then removed automatically. These mechanisms are not used for advertising or analytics.
  • No entry decision is made solely by an automated system. Office staff verify identity, appointment details, and current campus requirements.
  • Subject to applicable law, you may request access, correction, deletion, restriction, or objection where available, and may complain to the Thai Personal Data Protection Committee or another competent authority.

Privacy questions and rights requests: info@thaiinternationalschool.ac.th

Read the full Privacy PolicyRead the Data, Privacy & Responsible AI Policy

Four essentials

Register and report in

Submit the adult visitor form, save its confirmation and reference, report to the designated entrance, complete reception checks, and wear the visitor badge visibly.

Stay authorized

Remain in approved areas, follow escort arrangements, and leave or move when staff direct you.

Protect children

Keep appropriate boundaries and protect every student’s identity, dignity, safety, and privacy.

Speak up

Report a concern immediately to the nearest staff member or the main office; do not investigate it yourself.

Arrival, badges, and access Enter through reception and stay only where your visit permits.

At arrival

  • Before entry, an adult visitor or responsible adult must submit the visitor form and retain its confirmation or reference for the office. Reception can provide an accessible assisted or paper alternative when the online form cannot be used.
  • Arrange an appointment when the school requests one and arrive through the designated visitor entrance.
  • Sign in accurately, provide identification when requested, state the purpose of the visit, and accept any screening required for safety.
  • Wear the issued badge visibly, do not lend it to anyone, then return it and sign out before leaving.

While inside

  • Follow the agreed time, route, escort, and access limits. Never tailgate through a controlled door or admit another person.
  • Do not enter classrooms, staff offices, medical areas, record rooms, IT areas, kitchens, or service zones without specific permission.
  • Accept that the school may delay, restrict, or refuse access when needed for student safety, privacy, operations, or an emergency.
Respectful conduct and student boundaries Use calm, inclusive conduct and keep all contact with students observable and appropriate.

Expected conduct

  • Treat students, families, staff, and other visitors with patience and respect. Harassment, discrimination, humiliation, intimidation, threats, and violence are not accepted.
  • Use age-appropriate language, follow staff instructions, and avoid disrupting lessons, routines, assessments, or confidential conversations.
  • Do not question, discipline, transport, or remove a student unless the school has expressly authorized you to do so.

Safe boundaries

  • Do not arrange unapproved one-to-one or secluded contact with a student. Remain visible to staff and follow the agreed supervision plan.
  • Do not exchange personal contact details, private messages, social-media connections, money, or gifts with students unless the school has formally approved the activity.
  • Do not ask a child to keep a secret. If a child shares a concern, listen calmly, do not promise confidentiality, and report it promptly.
  • Avoid physical contact except when it is appropriate, consented to where possible, and necessary for the authorized activity or immediate safety.
Photography, privacy, and confidentiality No recording, identification, or sharing of student information without school authorization.
  • Do not photograph, film, livestream, or make audio recordings of students, staff, screens, documents, or restricted spaces without prior school authorization and any required consent.
  • Do not publish, forward, tag, identify, or comment on a student or their work through social media, messaging, email, AI tools, or any other service without authorization.
  • Keep names, contact details, health or learning information, access codes, conversations, and records confidential. Return or securely delete information when instructed.
  • Do not use a visit, visitor list, school network, or information seen on campus for advertising, solicitation, research, or another unrelated purpose.
  • TIS may record the minimum pre-registration details stated in the form notice, that an identity check occurred (not an identity-document copy), badge activity, visit timing and purpose, and CCTV footage where notified, for access control, safeguarding, and security. The point-of-collection notice states the current retention period; ordinary online registrations use 90 days by default and documented holds apply only when necessary.
Restricted and prohibited behaviour Anything unsafe, unlawful, intimidating, intoxicating, or unauthorized is incompatible with a school visit.

Do not bring or do

  • Weapons, illegal drugs, alcohol, smoking or vaping products, or any item intended to harm, threaten, or intimidate.
  • Enter while impaired by alcohol, drugs, or another condition that makes the visit unsafe.
  • Use abusive language, fight, damage property, block access, tamper with safety or IT systems, or ignore a reasonable safety instruction.
  • Bring animals, hazardous materials, tools, equipment, commercial promotions, or distributed materials without prior authorization. Approved assistance animals are permitted.
Health, safety, and emergencies Follow current health notices and staff directions without delay.
  • Postpone a visit when school health guidance requires it or when illness could put others at risk. Tell reception promptly about a spill, hazard, injury, or unsafe condition.
  • On an alarm or emergency instruction, stop the visit and follow staff to the stated safe location. Do not obstruct responders or re-enter until authorized.
  • Do not leave campus with a student or move a student to another location unless the school has formally confirmed your authority.
  • Only provide first aid, medication, food, or physical assistance when authorized and competent, except for proportionate action needed to prevent immediate harm.
Contractors, volunteers, and events Additional checks and controls may apply when work or activities occur near students.

Additional responsibilities

  • Complete any role-appropriate identity, safeguarding, background, induction, risk-assessment, insurance, or permit checks before work begins.
  • Secure tools, materials, keys, devices, and work areas; use required protective equipment; and coordinate noisy, hazardous, or disruptive work with the school.
  • Use school information and systems only for the agreed task and follow applicable confidentiality, security, health-and-safety, and child-safeguarding requirements.
  • Event organizers and supervising adults must explain the rules to their guests and children and maintain the supervision agreed with TIS.
Reporting a concern Report promptly; preserve facts and privacy; let the school’s safeguarding process respond.

What to do

  • For an urgent safety, safeguarding, missing-child, medical, fire, or security concern, tell the nearest staff member or the main office immediately. If someone faces immediate danger, alert staff and the appropriate public emergency service.
  • For a non-urgent concern, contact the main office as soon as possible and share only factual details: what you observed or heard, when and where it happened, and who was present.
  • Do not confront an alleged offender, interview a child, investigate, circulate allegations, or promise a particular outcome. Preserve relevant evidence and confidentiality.
  • Reports made honestly and in good faith must not lead to retaliation.
Breaches and consequences The school may act immediately and proportionately to protect people, learning, information, and property.
  • TIS may give a direction, end a visit, recover a badge or access credential, require an escort, restrict future access, or contact an employer, event organizer, or responsible adult.
  • Serious, repeated, unlawful, or safeguarding-related conduct may be referred to the relevant authority or emergency service where appropriate or required.
  • The school will aim to record and respond to concerns fairly, confidentially, promptly, and in proportion to the risk, while putting child safety first.

Need to report or clarify something?

For an urgent concern on campus, speak to the nearest staff member or the main office immediately. For visit arrangements or a non-urgent question, contact the school office.

Emailinfo@thaiinternationalschool.ac.th Phone063 838 9900
Safeguarding basis This code is informed by Thailand’s child-protection framework and the child-rights principles of safety, dignity, participation, privacy, and best interests.

These references are a governance basis only. Their inclusion does not mean that an authority or UNICEF has endorsed or certified TIS or this policy.

By entering or remaining in a TIS-controlled space, visitors are expected to follow this code and reasonable directions from school staff.